Customer Service

Rain Chain Extension Cups or Links 

Here at JASINC, we offer additional cups / links for most rain chains. Measure the height of your gutter before placing an order. Most home gutter system measures 8.5 feet high for the first story. Hanging from a second story gutter might need double length. Take the weight of rain chain into consideration when doing so.

Shipping Your Order

Product shipments are prepared as soon as payment has been cleared or approved. Shipping is usually handled through USPS or UPS. Products are shipped within 24-48 hours of payment clearance. Shipping charges include the cost of shipping the item(s) and handling.

Your Satisfaction is guaranteed 

If for any reason you are dissatisfied with your purchase, please contact us for return.